FAQs

Quickly find out if we’ve already addressed your query.


Ice Cream

May I know the sizes handpacked ice cream?

We offer handpacked ice cream in three sizes: -Pint (350g) -Quart (700g) -Half-Gallon (1385g)

I’m a vegetarian. May I know which of your flavors contain eggs?

Most of our flavors do not contain eggs except flavors containing cake bits, e.g. Tiramisu, Maui Brownie Madness, Strawberry Cheesecake, Lemon Mascarpone Cheesecake and Black Forest.

I want to try sugar-free ice cream. Which flavors have no sugar?

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Cakes

How many people can one cake feed?

We have cake in 4-inch, 6-inch and 9-inch sizes. 4-inch cakes can serve 3-4 people, 6 Inch cakes will serve 6-8 people while a 9-inch cake will serve 9-12 , depending on portion size.

How long can your ice cream cakes stay unrefrigerated?

The dry ice provided will be able to keep the cake chilled without refrigerated for up to 1 hour. You can buy extra dry ice for your cake, however we do not recommend leaving the cake out for 1 ½ hours or more.

Can I pre-order a cake?

Yes! You may email us at info@baskinrobbins.ph up to 3 days prior to your preferred pickup date of cakes.

Can I get a customized cake?

Yes! Choose your size, flavor, and design! For more information, please see our customized cakes section here.

Delivery

Can I get my ice cream delivered?

Yes! You may order from our partners, GrabFood or FoodPanda.

Will my ice cream melt during delivery?

Your ice cream will be delivered frozen, keeping for 30 – 45 minutes.